Example Application: Unified Communications
This example solution provides vendor independent unified messaging for legacy voice mail systems. It allows users to access voice mail together with e-mail from Microsoft Exchange clients, such as Outlook, BlackBerry, and iPhone. It achieves this by continuously synchronizing messages from one or more voice mail servers with Microsoft Exchange.
Advantages
- Enables unified messaging with legacy voice mail systems.
- Enables Outlook and BlackBerry to access non-Exchange and non-Microsoft directory information.
- Can integrate multiple disparate voice mail systems.
- No need to upgrade to VoIP just to get unified messaging.
- No need to replace existing infrastructure nor to customize installed software.
- Nondisruptive, low risk deployment. Existing processes continue to work as before.